How we manage information collected from sensors, forms, and the PredictPro platform, and what rights you have over your own data.
We process the data you provide through contact and registration forms: name, email address, phone number, and the message you send. We also automatically collect technical information about your device and browser (IP address, browser type, operating system, pages visited) through web analytics modules and functional cookies. Within the PredictPro platform, we store equipment monitoring data (vibrations, temperature, operating hours) and maintenance history, without associating this information with an identifiable individual.
The data is used exclusively to respond to your requests, provide technical support, improve platform functionalities, and comply with legal obligations regarding industrial equipment maintenance. The legal basis is the company's legitimate interest in ensuring the proper functioning of services and, where applicable, your explicit consent (e.g., for marketing cookies or newsletter subscriptions). We do not sell, rent, or share personal data with third parties for their own commercial purposes.
We use essential cookies for the proper functioning of the site (session, authentication) and analytical cookies (Google Analytics) to understand how visitors interact with our pages. You can manage cookie preferences from your browser settings or through the consent banner displayed on your first visit. Third-party cookies (e.g., those integrated by map or form providers) are subject to their own privacy policies.
Data is stored on secure servers located within the European Union, with restricted access only to authorized personnel. We implement appropriate technical and organizational measures (SSL encryption, firewalls, two-factor authentication) to prevent unauthorized access, loss, or disclosure of information. The retention period varies depending on the purpose: contact data is kept for a maximum of 3 years from the last interaction, and equipment monitoring data is stored for the duration of the maintenance contract, after which it is anonymized.
In accordance with the General Data Protection Regulation (GDPR), you have the right to request access to your personal data, rectification, erasure, portability, or restriction of processing. You may also withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal. For any questions or requests regarding privacy, please contact us by email at info@equipementsmsinc.com, by phone at 0351080421, or by mail at our headquarters: B-dul. Croitorilor nr. 2B, bl. B, et. 8, ap. 3.
This policy was updated on January 1, 2025. We reserve the right to modify it at any time, and the current version will always be available on this page. We do not make false or misleading statements about our services, do not use fictitious testimonials, and do not claim official affiliations with third parties without their consent. Any guarantee regarding the results of predictive maintenance is based on verifiable technical data and not on unrealistic promises.